General Support Assistant / Front Desk Agent
A fast-paced, in-person role for someone organized, dependable, comfortable with technology, and able to keep customers informed while helping the repair team stay on track.
Full-timeIn-personWeekends as neededNo prior repair experience required
$13–$17/hrposted range
What you'll do
- Greet customers and accurately check devices in and out.
- Answer calls and messages, explain services, and provide repair-status updates.
- Create and maintain repair tickets, invoices, receipts, and basic daily records.
- Help track inventory and alert management when parts or supplies are running low.
- Prepare devices for technician intake and assist with light technical tasks after training.
- Work alongside technicians to keep workflow and customer communication moving smoothly.
Benefits listed with the role
Health insuranceDental insuranceVision insuranceLife insurancePaid time offFlexible schedule
What we're looking for
- High school diploma or equivalent.
- Strong communication, organization, and attention to detail.
- Comfort using smartphones, tablets, computers, email, and software platforms.
- Ability to multitask, adapt to changing priorities, and solve problems independently.
- Reliable transportation and flexibility to work some weekends.
- Customer service, retail, or administrative experience is helpful, but not required.
New Bern, NC28562 · In person
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